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[Solved] Serial port not found

Discussion in 'Relay Modules' started by John Young, Apr 18, 2015.

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  1. John Young

    John Young New Member

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    Windoze 7 on HP laptop
    Numato 1 Channel USB Relay Module
    Plugging in USB cable displays "Numato Lab 1 Channel USB Powered Relay Module" as "Other Devices" in Device Manager but does not assign a COM port. Detail reads "No driver files are required or have been loaded for this device." But I don't get a COM port assignment. My application uses 9 other USB ports, and they configure correctly. How can I talk to it?

    Thanks for the help.
     
    John Young, Apr 18, 2015
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  2. admin

    admin Administrator Staff Member

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    Hello John,

    Can you please try right clicking on the device and update he driver manually ? Also can you please attach the device on a different PC to check if this behavior is because of a hardware/firmware issue ?

    Thanks,
    Tom
     
    admin, Apr 19, 2015
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  3. John Young

    John Young New Member

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    Same issue attached to a different desktop computer
    "Windows could not find driver software for your device."
    What driver is it looking for? Can I get it from the chip manufacturer?
     
    John Young, Apr 20, 2015
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  4. admin

    admin Administrator Staff Member

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    admin, Apr 20, 2015
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  5. John Young

    John Young New Member

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    Problem solved. That was what I needed. Thanks for waking me up. ;-}
     
    John Young, Apr 20, 2015
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  6. admin

    admin Administrator Staff Member

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    Happy to hear that your problem is solved.

    Thanks,
    Tom
     
    admin, Apr 20, 2015
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